Privacy policy

Last Updated: November 4, 2026

At QafCraft.com, protecting your privacy and personal information is important to us. This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you visit our website, browse our products, create an account, or make a purchase.

By accessing or using QafCraft.com, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you visit or interact with QafCraft.com, we may collect different types of information to provide our services and improve your shopping experience.

Personal Information

Depending on how you interact with our website, we may collect:

• Full name
• Billing and shipping addresses
• Email address
• Phone number
• Order and purchase history
• Payment-related information
• Account login details
• Customer service communications

Device and Technical Information

When you browse our website, certain technical information may automatically be collected, including:

• Internet Protocol (IP) address
• Browser type and version
• Device information
• Operating system
• Time zone and approximate location
• Website pages visited
• Referring website or source
• Browsing activity and interactions

This information helps us understand how visitors use our website and improve its performance.

2. How We Use Your Information

QafCraft.com may use collected information for the following purposes:

• To process, confirm, and fulfill customer orders.
• To arrange shipping and deliver purchased products.
• To process payments and prevent unauthorized transactions.
• To communicate order confirmations, shipping updates, and delivery notifications.
• To respond to customer questions and support requests.
• To manage customer accounts and purchase records.
• To improve website functionality and shopping experiences.
• To understand customer preferences and website performance.
• To detect and prevent fraud, security threats, and suspicious activities.
• To send promotional emails and marketing communications where permitted by law.
• To comply with legal, regulatory, and tax obligations.

3. Payment Information

When you make a purchase through QafCraft.com, your payment information is processed through the payment providers available at checkout.

We do not intend to store complete payment card details on our own website servers. Payment information may be collected and processed securely by the relevant payment service provider according to its privacy and security practices.

Customers should review the privacy policies of their selected payment providers for additional information about payment data processing.

4. Cookies and Tracking Technologies

QafCraft.com may use cookies, pixels, tags, and similar technologies to improve website functionality and understand visitor behavior.

These technologies may help us:

• Remember shopping cart contents.
• Maintain website preferences.
• Improve website navigation and performance.
• Understand traffic sources and visitor activity.
• Measure advertising and marketing performance.
• Provide relevant product recommendations and advertisements.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features and functionality.

Where required by applicable law, we will request consent before using non-essential cookies and tracking technologies.

5. Shopify and Third-Party Services

QafCraft.com operates using Shopify's eCommerce platform, which provides the technology and services needed to operate our online store.

Your information may be processed by Shopify and other service providers that help us operate our business, including:

• Payment processing companies.
• Shipping and delivery providers.
• Website analytics services.
• Marketing and advertising platforms.
• Customer support tools.
• Fraud prevention and security services.

These providers may access or process relevant information only as necessary to perform their services, subject to applicable agreements and legal requirements.

Third-party services have their own privacy policies and data handling practices. We encourage customers to review those policies when using external services.

6. Sharing Your Personal Information

We do not sell customers' personal information in exchange for money.

However, we may share relevant information with trusted third parties when necessary to operate our store and provide services, including:

• Payment processors to complete transactions.
• Shipping companies to deliver orders.
• Shopify and technology service providers.
• Marketing and analytics providers, where permitted.
• Fraud prevention and security providers.
• Legal authorities when disclosure is required by law.

We only share information as reasonably necessary for the relevant business, operational, or legal purpose.

7. International Data Transfers

QafCraft.com may serve customers in different countries. As a result, personal information may be transferred to, stored, or processed in countries other than the country where the customer resides.

These transfers may involve Shopify and other third-party service providers operating internationally.

Where required by applicable privacy laws, we take appropriate steps to ensure that personal information receives suitable protection during international transfers.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Information may be retained to:

• Complete and manage customer orders.
• Maintain transaction and accounting records.
• Handle returns, refunds, and warranty claims.
• Provide customer support.
• Resolve disputes.
• Prevent fraud.
• Meet applicable legal and regulatory requirements.

When personal information is no longer required, we will take reasonable steps to delete it or securely anonymize it, subject to applicable legal obligations.

9. Your Privacy Rights

Depending on your country or state of residence, you may have certain rights regarding your personal information.

These rights may include:

• Right to Access: Request information about the personal data we hold about you.
• Right to Correction: Request corrections to inaccurate or incomplete information.
• Right to Deletion: Request deletion of personal information, subject to applicable legal exceptions.
• Right to Data Portability: Request a copy of certain personal information in a commonly used format.
• Right to Withdraw Consent: Withdraw consent where information processing is based on consent.
• Right to Object: Object to certain types of personal information processing where applicable.
• Marketing Preferences: Opt out of promotional emails at any time.

To exercise applicable privacy rights, please contact us using the information provided at the end of this policy.

We may need to verify your identity before processing certain requests.

10. Marketing Communications

If you subscribe to our newsletter or agree to receive promotional communications, we may send you updates about:

• New product arrivals.
• Special promotions and discounts.
• Exclusive offers.
• Product recommendations.
• Store announcements.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Please note that even if you unsubscribe from promotional communications, we may still send essential transactional messages, such as order confirmations and shipping notifications.

11. Children's Privacy

QafCraft.com is not intended for individuals who are below the legal age required to purchase our products.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

If we become aware that personal information has been collected from a child without the required parental consent, we will take reasonable steps to address and remove that information where legally appropriate.

12. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Although we work to maintain appropriate security safeguards, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers are encouraged to use strong passwords and avoid sharing account credentials with others.

13. Third-Party Websites

Our website may contain links to external websites, platforms, or services that are not operated by QafCraft.com.

We are not responsible for the privacy practices, content, or security procedures of third-party websites.

When visiting an external website, customers should review its privacy policy before providing personal information.

14. Changes to This Privacy Policy

QafCraft.com may revise or update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

We encourage customers to review this page periodically to stay informed about how their personal information is handled.

15. Contact Us

If you have questions about this Privacy Policy, want to understand how your personal information is used, or wish to submit a privacy-related request, please contact our team through our website.

Website: https://qafcraft.com

Business Name: QafCraft.com

We value your privacy and appreciate your trust in shopping with us.