Track your order

There are three ways to check where your order is.

1. Your order confirmation email

After you place an order, you receive an order confirmation email. It has a link to your order status page, which updates when the order ships.

2. Your shipping confirmation email

When your order is sent, you receive a shipping confirmation email. If the shipment has a tracking number, it is in that email with a link to the carrier's tracking page.

3. Your account

Sign in to your account with the email address you used at checkout to see your orders and their status.

Can't find your emails?

Check your spam or promotions folder for an email from Qaf Craft. If it isn't there, contact us with your order number (it starts with #) and the email address you used at checkout, and we'll look it up for you.

Delivery times and costs are set out in our shipping policy.